US Customer Service
Phone toll-free in the US and Canada: (800) 201-7575
Phone from outside the US and Canada: (206) 346-2992 or (206)-266-2992
Another direct line: (206) 266-2335
E-mail: mailto:orders@amazon.com(I think this will still work, but no guarantees)
E-mail address and the fax numbers seem to go on- and off-line with some regularity. Readers have also had luck with the following addresses:
(This last e-mail address sends back an note from Amazon that using it won’t help you. There may be nobody reading the e-mail that comes to this address.)
Snail mail to customer service
Amazon.com, Inc.
Customer Service
PO Box 81226
Seattle, WA 98108-1226
Service for Amazon Sellers
877-251-0696
They also have special e-mail accounts for spoofing and abuse:
stop-spoofing@amazon.com
reports@amazon.com
(This information was provided by a reader! Thanks!)
Canadian Customer Service
Phone 9 a.m. to 10 p.m. Eastern time, 6 a.m. to 7 p.m. Pacific: (877)-586-3230
Corporate Offices, Seattle
(206) 622-2335
The fax number has changed. 206-266-1832 is no longer a fax number.
New! Fax for Amazon’s legal Department: 206-266-7010
UK Customer Service
Phone: +44.208.636.9200
More UK numbers, from a reader:
Freephone (only from within the UK): 0800 279 6620
Phone (outside the UK): +44 20 8636 9451
Fax (free from within the UK): 0800 279 6630
Fax (outside the UK): +44 20 8636 9401
Amazon.com Headquarters
Address: 1200 12th Ave., Ste. 1200
Seattle, WA 98144
Phone: (206) 266-1000
Fax: (206) 622-2405
Info e-mail: in@amazon.com is no longer a working e-mail address.
(Amazon’s CEO is Jeff Bezos, if you want a name to put on an e-mail or fax to this office.)
According to good sources, Amazon is no longer outsourcing much of its customer service work to iSky.